Refund policy

Store Credit Only

All eligible returns are issued as store credit only. We do not offer refunds to original forms of payment.

Return Window

Returns must be initiated within 5 days of delivery, as confirmed by the carrier tracking.

Returns requested outside of this window are not eligible.

Return Shipping

  • A flat return shipping fee of $7 will be deducted from your store credit for approved U.S. returns.
  • No restocking fees are charged.
  • Original shipping charges are non-refundable.

Eligibility Requirements

If you receive an item that is defective or not what you ordered, please contact our Customer Service within 5 days of receiving your package. If the defect or mistake is verified, we will either replace the item if it is available or issue a refund in the form of a store credit.

How to Initiate a Return

To request a return, please email us at info@shopwdlnds.com

  • Returns must be approved prior to shipment.
  • Unauthorized returns will not be accepted.
  • If approved, you will receive a prepaid return label (U.S. orders only) and instructions.

Final Sale Items

Items explicitly marked FINAL SALE are not eligible for return.

This includes:

  • Promotional or discounted items (if marked final sale)
  • Gift with purchase items
  • Gift cards
  • Sales made at pop-up events or other in-person activations where “Final Sale” signage is posted are final and are not eligible for return or exchange

Damaged or Incorrect Items

Orders should be inspected upon delivery.

If you receive a defective, damaged, or incorrect item, you must contact info@shopwdlnds.com within a reasonable timeframe so we can review and resolve the issue. Supporting photos may be required.

Exchanges

Due to the limited-run nature of our collections, we do not offer exchanges.

Store Credit Issuance

  • Returns will be processed after inspection.
  • Approved returns will be issued as store credit via a digital gift code.
  • Store credit does not expire.

If a return is not approved, the item may be sent back to you at your expense.

Additional Terms

WDLNDS reserves the right to:

  • Refuse returns that do not meet policy requirements
  • Limit or decline returns in cases of suspected abuse, fraud, or excessive return activity